Inspiration, Updates and Insights

From growing up in a busy household of five kids to supporting councils across Australia, Implementation Consultant, Kaitlin brings empathy, energy and a genuine love for people. With a background in customer-focused roles and a passion for helping others, we get to know her a little more.

What impact do well-run council meetings have on the community? This question shaped one of our key sessions, the Community Impact Workshop - where delegates from 22 councils came together to reflect on the real, tangible outcomes of the work they do every day. Not the process. Not the technology. But the impact. What followed was a room full of ideas, experiences, and insights, captured on sticky notes and shaped by real council environments. And while every council is diffe