Client Success Stories
From those who have been there, done that, and are enjoying success
Working with our clients to implement solutions that allow them to become more transparent and effective gives us purpose. And hearing their success and how they are reaping the rewards make it all worthwhile.
Hear from fellow councils on how they are using technology to streamline the way they work and enhance connection and collaboration.
Gympie Regional Council
"Resolve has enabled teams and executives to make better decisions faster, and at the end of the day, those decisions contribute to a better community."
As community needs evolved, Gympie needed a more modern, user-friendly solution to ease the burden on meeting administrators, report writers, and councillors.
We spoke to the team about their Resolve journey and how they implemented the solution within a record three weeks.
Waikato District Council
"Resolve has reduced the need for multiple clicks and manual adjustments. The centralisation has streamlined the entire process, making it more efficient and user-friendly for all involved."
In late 2023, Waikato District Council embarked on a transformative journey to streamline and innovate its council meeting processes.
We spoke with the team about their experiences and implementation approach. With council now able to stream Hearings and Deliberation Meetings with ease, the possibilities are endless.
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Shellharbour City Council
"As soon as we started using Resolve, we were impressed with how easy it was. Our entire meeting creation process is so much faster - we are so excited about the possibilities."
Discover how Shellharbour Council transformed their meeting management from complexity to simplicity with Resolve Meeting Management
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Thames-Coromandel Council
"I can't imagine doing what we do any other way. All that manual labour was crazy - now we have a simple way to run our meetings, and everything is available in one place."
Since 2019, the team at Thames-Coromandel District Council have become super-users of Resolve. Discover how the platform has evolved for them.
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Gunnedah Shire Council
"Our team had looked at many solutions in the past, but found that nothing compared to Resolve in terms of technology and speed. The functionality blew us out of the water."
The decision to implement Resolve has proved to be a transformative step in enhancing Gunnedah’s council meetings.
NSW Aboriginal Land Council
"The first thing that stood out to us was how clean and intuitive the Envisio interface was. This was crucial because we wanted everyone to adopt it easily without feeling like a significant leap."
For many organisations, relying on multiple spreadsheets across disparate desktops can lead to fragmented data, significant manual handling, and a high risk of errors. The team at NSW ALC recognised these challenges and, since implementing Envisio, has transformed their data management and reporting processes.
We spoke with CEO Yuseph Deen to explore how the team’s transition to Envisio has reduced their dependence on spreadsheets, enhanced efficiencies and strengthened staff’s connection to their plan.
Mallee Family Care
"Creating our reports through Envisio is now incredibly simple. What used to take days now only takes about an hour. Our dashboards visually summarise our plan, offering genuine transparency."
Mallee Family Care, a community services leader across NSW, VIC, and SA, has significantly transformed its reporting processes by adopting Envisio.
We spoke with Jenny Wescombe, Executive Assistant to the CEO and Shaun Clark, ICT and Business Systems Manager, to understand how Envisio revolutionised Mallee Family Care’s reporting processes. Discover how they streamlined data management, improving decision making and transparency across their 70+ programs.
Cloncurry Shire Council
The creation and editing process of Cloncurry’s Operational Plan was causing risk and frustration internally. We spoke to Andrew to find out how Envisio has helped Cloncurry Shire Council manage their plans, communicate deliverables and ensure they meet compliance requirements.
Noosa Council
Since adopting Resolve, Noosa Council has witnessed a reduction of around 50% in their council meeting workload. Discover how the centralised Meeting Management Solution has enhanced team and community engagement, satisfaction, and overall experience.
Cook Shire Council
Imagine if you could decrease the time spent compiling council meeting agendas from up to an hour to seconds? Executive Assistant, Kimberley Sullivan explains how Cook Shire Council achieved just that and much more with their recent implementation of Resolve.
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Charters Towers Regional Council
We spoke with Amy Russell from Charters Towers Regional Council to uncover how they have enhanced consistency, quality and confidence while future-proofing their council meeting process with Resolve Meeting Management.
Tweed Shire Council
The team at Tweed Shire Council has improved their agenda, minute, approval, and webcasting processes while streamlining their entire council meeting process. Discover more about their well-thought-out approach and careful implementation of Resolve.
Norfolk Island Regional Council
Norfolk Island Regional Council is quite unique in that they are required to provide regular reporting to the Federal Government. CEO of NIRC, Andrew Roach, explains how implementing Envisio has increased transparency, community trust, and funding for the island.
Baw Baw Shire Council
Baw Baw Shire Council needed meeting management software that would allow them to streamline their internal meeting processes and increase efficiencies. We spoke with Eve Newbegin to discuss the decision to implement Resolve, the roll-out, and the benefits experienced.
City of Ryde
Since implementing fully electronic Assessment and Determination processes the City of Ryde Planning Team has increased productivity and collaboration with minimal disruption to their ‘business as usual’,
Resolve Meeting Management
Dedicated to communicating and engaging with their community, this Victorian council discussed the implementation of Resolve Meeting Management and how it has helped to transform how they work.
