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Client Success Stories

From those who have been there, done that, and are enjoying success

Working with our clients to implement solutions that allow them to become more transparent and effective gives us purpose. And hearing their success and how they are reaping the rewards make it all worthwhile.

Hear from fellow councils on how they are using technology to streamline the way they work and enhance connection and collaboration.

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Shellharbour Council

"As soon as we started using Resolve, we were impressed with how easy it was. Our entire meeting creation process is so much faster - we are so excited about the possibilities."

Discover how Shellharbour Council transformed their meeting management from complexity to simplicity with Resolve Meeting Management. Corporate Meetings Officer, Allison Bonaz, shares their journey, highlighting the challenges faced, the strategic selection process, and the seamless implementation of Resolve.

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Gunnedah Shire Council

"Our team had looked at many solutions in the past, but found that nothing compared to Resolve in terms of technology and speed. The functionality blew us out of the water, it was exactly what we needed."

Up until mid-2023, Gunnedah Shire Council faced numerous challenges in managing council meetings efficiently. The decision to implement Resolve has proved to be a transformative step in enhancing Gunnedah’s council meetings. We speak to Manager of Governance & Legal, Alice McLean to hear how they made it happen.

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Cloncurry Shire Council

The creation and editing process of Cloncurry’s Operational Plan was causing risk and frustration internally. We spoke to Andrew to find out how Envisio has helped Cloncurry Shire Council manage their plans, communicate deliverables and ensure they meet compliance requirements.  

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Noosa Council

Since adopting Resolve, Noosa Council has witnessed a reduction of around 50% in their council meeting workload. Discover how the centralised Meeting Management Solution has enhanced team and community engagement, satisfaction, and overall experience. 

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Cook Shire Council

Imagine if you could decrease the time spent compiling council meeting agendas from up to an hour to seconds? Executive Assistant, Kimberley Sullivan explains how Cook Shire Council achieved just that and much more with their recent implementation of Resolve.

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Charters Towers Regional Council

We spoke with Amy Russell from Charters Towers Regional Council to uncover how they have enhanced consistency, quality and confidence while future-proofing their council meeting process with Resolve Meeting Management.

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Tweed Shire Council

The team at Tweed Shire Council has improved their agenda, minute, approval, and webcasting processes while streamlining their entire council meeting process. Discover more about their well-thought-out approach and careful implementation of Resolve.

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Norfolk Island Regional Council

Norfolk Island Regional Council is quite unique in that they are required to provide regular reporting to the Federal Government. CEO of NIRC, Andrew Roach, explains how implementing Envisio has increased transparency, community trust, and funding for the island.

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Baw Baw Shire Council

Baw Baw Shire Council needed meeting management software that would allow them to streamline their internal meeting processes and increase efficiencies. We spoke with Eve Newbegin to discuss the decision to implement Resolve, the roll-out, and the benefits experienced.

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City of Ryde

Since implementing fully electronic Assessment and Determination processes the City of Ryde Planning Team has increased productivity and collaboration with minimal disruption to their ‘business as usual’,

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Resolve Meeting Management

Dedicated to communicating and engaging with their community, this Victorian council discussed the implementation of Resolve Meeting Management and how it has helped to transform how they work. 

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Ipswich City Council

Ipswich City Council has set a new standard for building trust with its community and become a recognisable leader since implementing OpenGov. The online portal has increased transparency and provided residents with real-time access. 

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Livingstone Shire Council

Livingstone Shire Council were looking to transition their internal systems to streamline their processes - but first, they needed to extract their ECM data. We spoke to Implementation Project Manager, Alister Gill, to discover more about his experience. 

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Thames-Coromandel District Council

For the Governance team at TCDC in New Zealand’s north island, coordinating Council meetings is a large part of their daily work life. Discover how transitioning to Resolve reduced their manual processes and eliminated the need to work from five systems.

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