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  • Writer's pictureTeam Redman

Employee Spotlight - Caitlin James

What she lacks in height she makes up for in passion, enthusiasm and personality. Meet Caitlin James - the friendly person on the other end of your support requests - that is, after she has had her morning coffee!


Tell us a little about you, where you're from and your family:

I'm just a 5’1 gal with four brothers who was born and raised in Longreach. I now enjoy living in the big smoke - and although my friends and family are scattered throughout North and Central Queensland, I'm confident that I'll be able to persuade them to relocate here soon.


What's your role at Redman, and what does it involve?

Ever contacted Redman Solutions with a support request? Chances are I am the person on the other end of your email doing my best to solve it as quickly as I can.


What do you love about your role?

Each day I support our clients from all over Australia. Through conversations and getting to know them, I am learning so much more about places that I never knew existed.


I also love how challenging and diverse my role is. There's always a new request or something I am not familiar with - learning and helping others at the same time keeps my role interesting.


What gets you out of bed in the morning?

That's an easy one... coffee


What do you enjoy doing in your spare time?

I recently became an aunty, so you can usually catch me calling my brother and sister-in-law every five minutes to make sure my two-month old niece knows her aunty is the best.


What's something people may not know about you?

If you’re from Central QLD you may have heard me sing with our shockwave crew. I was part of an annual festival that travelled around Central West QLD helping young people & communities.


What about travel, is it something you have coming up? I’m actually about to travel along the East Coast on a dream road trip. We will be heading from Brisbane to Newcastle and there will be many steps along the way. I'm very excited about it and can't wait to explore more of Australia.




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