Employee Spotlight - Jenna Williams
Jenna is all about finding solutions to problems - whether it's negotiating with her five year old son
to get out the door each morning or supporting local councils to achieve the best outcomes.
We sat down with Client Executive, Jenna Williams to learn more about her passions, her entrepreneurial spirit, and what drives her succeed.
Here's your chance to get to know her a little more.
Tell us a little about where you are originally from and where you live now.
I was born in New Zealand and lived in many places there - most recently, Palmerston North. We moved to Brisbane to chase the warmer weather and haven’t looked back since.
Your role is Client Executive at Redman Solutions - what does that entail, and what gets you up in the morning?
My key role is to look after the relationships in the business. I also work closely with councils to better understand how technology can support them to achieve the best outcomes and build trust and transparency with their communities. I also love working with my clients to uncover the regular challenges they face and create industry-leading research and insights to support the sector.
What gets me out of bed most mornings? Knowing that I can make a difference in how my clients are working. I get so satisfied when councils fully understand the extent of how much our technology transforms how they work and gives them back more time, energy and focus. I also work with a very supportive team, so that definitely helps!
What does a regular weekday in ‘the life of Jenna’ look like?
My days start and end with uncovering problems and finding solutions!
It all begins with me negotiating with my 5-year-old son and trying to find creative ways to keep him focused on getting ready and out the door for school. On most mornings, this involves him going for a bike ride and me chasing him which gives us both some exercise to start the day.
Once I get into the office, I start the day right by cooking myself breakfast. I then contact my clients to involve them in research pieces and let them know about any recent discoveries we have made. This is followed by more research, writing reports and proposals, or face-to-face meetings with councils to understand their challenges.
Then it’s off to the gym in the afternoon and back home with my son, where I try to avoid any more negotiations!
What are you passionate about?
I am a big believer in self and personal development and am always striving to be the best version of myself I can be. I’m fascinated by how we show up as humans, solve problems and make decisions which is why I enjoy my professional role so much.
What's something people might not know about you?
I am quite entrepreneurial and have some experience in start-ups. Most recently, during COVID, I launched a project that employed over 50 people from around the country who had lost their jobs due to the pandemic. We were like the Uber of Facemasks and were sewing thousands of cloth facemasks per week from home.
What's on the cards for Jenna in 2023?
My goal is to focus more energy on my NSW and VIC client base, attend more industry events and create more insight reports to help support the sector. Oh, and get much faster results when negotiating with my very head-strong 5 year old.